Programme 2004-2005 Date Title Speaker Venue Resume 19/10/2004 Goal driven processes David Hoyle, C Eng, MRAeS, FIQA, Director of Transition Support tba Discuss the principles of process management and how to develop and manage goal directed processes - processes that align with business goals and stake holder needs, not flow charts that simply convert procedures into pretty pictures. 4/11/2004 Transform your service, cut costs and grow John Seddon, Vanguard Consulting Broughton Craggs Hotel, Great Broughton, near Cockermouth (TBC) tba 25/1/2005 The Changing Nature of Work Cary Cooper, Professor of Organisational Psychology and Health at Lancaster University Carlisle Joint event with Chartered Management Institute tba